Not all e-mails that are sent are actually delivered. When an e-mail can not be delivered it results in a so called bounce message detailing why the e-mail was not delivered. Heysender automatically handles these bounces for you. The recipient may be added to a suppression list in Heysender and…
If you’re a Shoporama client it’s easy to start using Heysender. Why should you use a service like ours to send your e-mails? Because of all the advantages Heysender gives you. You can configure both SPF and DKIM with Heysender letting you achieve DMARC alignment which could impact the delivery…
You can search the logs of e-mails sent from the Heysender Dashboard. Click the Dashboard item in the left side menu. Fill in part of or the entire e-mail address you are searching for. The results will automatically show in the results list below the input field. You can see…
You can use the SMTP protocol to send e-mail using Heysender. You can add multiple SMTP users to have separate passwords, statistics, log lookups etc. This is how you add an SMTP user. Click Domains in the left side menu. Click the domain you wish to setup SMTP users on,…
It is necessary to set up SPF and DKIM when using Heysender. It is also possible to send DMARC aligned e-mail using Heysender. You will be guided on what to include in your SPF and DKIM configuration when setting up a domain in Heysender. The SPF record includes the mailservers…
If an e-mail can not be delivered it generates a bounce response. There are two main bounce types when working with e-mail. We work with soft bounces and hard bounces. Soft bounces A soft bounce is a temporary error which happens when delivering an e-mail. A soft bounce may be…
In order to add your first domain visit the Domain menu in the navigation. By clicking the “Add domain” button you are able to add domains. When adding a domain all you have to do is fill out one text field, the domain you wish to send e-mails from. In…
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