When an email returns a soft bounce, Heysender will attempt to resend the email over the following 100 hours. If failing continues until the final attempt, the soft bounce will result in being converted to a hard bounce. The retry intervals is as follows: Delivery Attempt Seconds HH:MM:SS 1 0…
To setup Heysender in Golden Planet, there are a few things we need to do first. Firstly we must setup a domain on our Heysender account. Once the domain has been created, you need to setup the SPF and DKIM, this is done within your hosting providers admin panel. If…
When using Heysender you can of course use webhooks as well. Webhooks can be created both through the Heysender app and the API. In this article we will dive into how this is done. Webhooks in the app. To create a webhook in the app, simply click on the Webhooks…
When an email bounces multiple times it will eventually wind up on your suppression list, to ensure that you do not keep attempting to send to non existing emails that will wind up hurting your sender reputation. Receiving mailservers use the way a sender handles bounce messages to evaluate the…
Setting up Heysender with your Magento shop depends on whether what version of Magento 2 you are using. In this guide we will use version 2.4.6 as it has custom SMTP built into the administration panel. Earlier version will require installation of a SMTP plugin like Mageplaza SMTP. To setup…
Setting up Heysender with your Shopware e-commerce store is super easy. In Shopware simply navigate to Settings > System > Mailer Now select STMP Server in the mailer configuration for Preferred email agent Now setup the SMTP configuration with the data from your Heysender account. Host: smtp.heysender.comPort: 25, 2525, 587Encryption:…
When sending an email you often want to attatch a file to it. This is of course also possible with Heysender, you can even add multiple files. In our documentation you can find the attachment parameter under the message endpoint However there is a max size to the email. The…
To setup Heysender in your Prestashop, you can use their option for setting a custom SMTP. In Prestashop navigate to Advanced parameters > E-mail Now select Set my own SMTP parameters (for advanced users ONLY), you are now able to configure a custom SMTP server. You now need to configure…
If you are in need of more than one user on your account you can create all the extra users you see fit. Simply log into your account and click your name in the top right corner. Now select Manage users In the top right corner click Create new user…
In this article we will show you how to setup your DKIM record. For this article we will use Simply.com to show you. The setup may vary depending on hosting provider. Just like when you setup an SPF record, you will again need to find the DNS panel with your…